We recently helped a client who wanted to make a new Will and arrange a Funeral Plan. Our client (initials LK) kindly agreed to record a short video describing the reasons she wanted to make a Will and why she instructed Leech & Co.
The link to the video is here https://youtu.be/yD8Cfl765vs and the transcript is below.
(The video was recorded at LK’s home following an appointment in the evening. This took place a few weeks ago and before the Social Distancing guidelines came into force.
Before the guidelines were introduced, we would always visit our clients at their home at a time that was convenient for them. However, at the moment, due to these guidelines, we cannot offer home appointments. We are continuing to help all of our clients using telephone appointments.)
Here is the transcript of our chat with LK:
Leech & Co: What made you decide to make a Will?
LK: Well, I had had a Will before, but then I was divorced so obviously that changed everything so I needed to make another one, which I’d sort of avoided doing. I think I was spurred on by the death of my younger sister because she didn’t have a Will and it was just another thing to have to deal with in quite a difficult period and I didn’t want my children to have to deal with that when I eventually die so it seemed the sensible thing to do.
Leech & Co: OK, so once you’d decided to make your Will, why did you decide to use Leech & Co?
LK: Well, I looked into it and I think the major factor, that made me go with them, was the fact they would do a home visit and fit in with my schedule and I didn’t have to go into an office, I didn’t have to go into town, they would come to my house when it was convenient for me and it was just very easy to deal with.
You know, you contact them, very nice lady came round, saw the same person every time, she was very friendly, she was very efficient, she backed-up everything with e-mails and sent me the documents very timely. I liked her, I thought she was a very nice woman, we had a nice chat and it didn’t actually feel like we were doing a legal document in many ways. It was just looking at my life, what I want to happen in my death and it was quite simple and straightforward.
Leech & Co: Are you happy with the Will that was done?
LK: Yes, I thought she gave me good advice. There were a couple of things I hadn’t thought about that she asked me to think about, you know, she pointed me as to what I should be considering, I made a couple of changes and that was not a problem at all. She sent drafts to me, I checked them and made a couple of amendments, straightaway they came back. It was really very straightforward.
Leech & Co: Would you recommend Leech & Co to family and friends? Would you use them again?
LK: Yeah, yeah I would and I have actually recommended them to another friend because I just thought it was so painless to do it. I think a lot of my girlfriends are really busy women, got families to run, they’re working, having someone to come round at whatever time suits you was great so I would certainly recommend them.
Leech & Co: That’s great, thank you very much.
LK: You’re welcome.
We are very grateful to LK for her kind words and we are very pleased we were able to help her
We hope this video and transcript gives you some idea of the way we can help our clients and also of our clients’ experience working with Leech & Co.
We can help you with the following:
- Powers of Attorney
- Funeral Plans
- Court of Protection
- Estate Administration.
N.B. We work closely with several Independent Financial Advisers. Therefore, if you need financial advice, we can put you in touch with an expert.
If you want to find out more about us or about how we can help you, have a look at our website – www.leechandco.co.uk – or call us on 0161 749 9000 /or 07572 373 813 for a free, initial chat. You can also e-mail us at [email protected] to request a call back.
At this time, we are offered to all public service workers, Key Workers and Volunteers a 20% discount to our fees. Please see here for full details